Returns

Here at Nursing Novi, we hand pick all our products and pack them ourselves. We want to make sure that you are happy with your purchase. If for some reason you are unhappy with your order, please reach out to us at sales@nursingnovi.com and we will try our best to get you the right product. We also ask our customers to respectfully understand, that we are a low inventory company at the moment, and so all returned items must be in their original packaging as the item will most likely go to a new home. Here at Nursing Novi, we reserve the right to deny exchanges or returns on returned items that do not meet our return policy requirements.

Exchanges

We only accept exchanges within 3-three business days AFTER the DELIVERY date if 1. The item was defective/damaged due to our error or 2. You received the wrong item. Contact Nursing Novi immediately at nursingnovi@gmail.com within 3-three business days AFTER DELIVERY.

Return Policy

If you would like to start a return within 30 days of RECEIPT (not delivery date), please email nursingnovi@gmail.com. We will respond in 2 business days. Unless you received the wrong item or the item was damaged/defective, we ask that you pay the shipping cost. Please note that ORIGINAL shipping charges are non-refundable.

-Merchandise must be returned within 30 days of receipt.
-Merchandise must be unworn, unwashed and undamaged.
-Merchandise must have all original tags attached.
-Any merchandise marked SALE cannot be returned.
-Original shipping charges are non-refundable

*Refund will only be giving once the items have been inspected and approved for returns. We reserve the right to deny returns that do not meet our return policy listed above.

Give us another try and we ask that you please reach out with any questions or concerns at sales@nursingnovi.com